SolarWinds DameWare Remote Support
68
Reviews
4.3
Star rating
#19
Rank in Remote Desktop
Pros and cons
Pros
- Ease of Use
- Remote Control
- Automation
- Remote Access
- Affordable
- Software Updates
Cons
Traffic & LLM citations
Source: G2 review data
Key stats
—
53
Mid-Market
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 14.7% |
| Mid-Market | 50.0% |
| Enterprise | 35.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 5.0 |
Satisfaction ratings
Ease of Use9.1
Ease of Setup9.0
Quality of Support8.5
Meets Requirements9.3
What reviewers say
Excellent software to connect remotely to computers
5.0
“The ease of use and number of features. Always working great!”
Quick and Easy tool for Remote Assist
4.5
“DameWare is really easy to setup and use for remote assist when it comes to helping out members of my team.”
Cost-effective Remote Control solution
4.0
“The central server mode was easy for admin of the system. Users could be quickly added by Active Directory group or by single users. The service could be installed remotely without any presence directly at the machine. As long as the PC name was know and an admin account was u”