G2 Vendor Directory

SOCi

#2 in Online Reputation Management

San Diego, California

1

Products on G2

5,028

Total reviews

4.5

Avg. star rating

  • SOCi ranks #2 in Online Reputation Management.
  • Reviews across SOCi's portfolio declined 86.9% quarter-over-quarter.
  • SOCi's 1 product span 15 categories on G2.
  • Small Business is the largest segment among reviewers, at 53.3%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across SOCi's products.

Page views and citations · SOCi

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

Yext

77 switched
2

Hootsuite

64 switched
3

Rallio

35 switched
4

uberall GmbH

28 switched
5

Reputation

23 switched

Losing to

Based on reviewers of other products who said they switched from SOCi.

1

Birdeye

30 switched
2

Sprout Social

18 switched
3

Reputation

9 switched
4

Hootsuite

7 switched
5

Yext

7 switched

Key stats

-86.9%

#2

15

Small Business

2012

625

San Diego, California

Adoption by company size

SegmentShare of reviews
Small Business53.3%
Mid-Market30.8%
Enterprise15.9%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q42404.4
2025 Q11224.4
2025 Q21074.4
2025 Q34934.5
2025 Q41584.5
2026 Q14244.5
2026 Q25964.4
2026 Q3784.3