Birdeye
#1 in Online Reputation Management1
Products on G2
4,288
Total reviews
4.7
Avg. star rating
- Birdeye ranks #1 in Online Reputation Management.
- Reviews across Birdeye's portfolio declined 40.0% quarter-over-quarter.
- Birdeye's 1 product span 24 categories on G2.
- Small Business is the largest segment among reviewers, at 46.5%.
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-40.0%
#1
24
Small Business
2012
1,477
Palo Alto, CA
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 46.5% |
| Mid-Market | 34.1% |
| Enterprise | 19.4% |
Quarterly history
| Quarter | Total reviews | Avg. rating |
|---|---|---|
| 2024 Q4 | 187 | 4.7 |
| 2025 Q1 | 83 | 4.8 |
| 2025 Q2 | 144 | 4.7 |
| 2025 Q3 | 109 | 4.7 |
| 2025 Q4 | 265 | 4.7 |
| 2026 Q1 | 230 | 4.6 |
| 2026 Q2 | 195 | 4.7 |
| 2026 Q3 | 117 | 4.6 |