Smith.ai Virtual Receptionists
82
Reviews
4.9
Star rating
#3
Rank in Virtual Receptionist Services
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Key stats
—
89
Small Business
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 93.9% |
| Mid-Market | 2.4% |
| Enterprise | 3.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 5.0 |
| 2025 Q2 | 1 | 3.5 |
| 2026 Q3 | 9 | 4.9 |
Satisfaction ratings
Ease of Use0.0
Ease of Setup0.0
Quality of Support0.0
Meets Requirements0.0
What reviewers say
Very satisfied with Smith.ai after 6 years.
5.0
“Quickly take calls from potential clients and screen them before passing them on to me so they don't call competitors.”
24/7 Support with Great Communication and Proactive Updates
5.0
“They work 24/7, have great client communication, and routinely provide updates on account usage and recommendations.”
Very Happy!
5.0
“I have been using Smith to exclusively answer my calls for over five years and have been very happy.”