G2 Vendor Directory

SmartServ

by SmartServ

10

Reviews

4.7

Star rating

#24

Rank in Marketing Strategy

Pros and cons

Pros

  • Navigation Ease
  • Customer Support
  • Integrations
  • Easy Implementation
  • Ease of Use

Cons

    Traffic & LLM citations

    Monthly G2.com page views and citations by AI answer engines for SmartServ.

    Page views and citations · SmartServ

    Source: G2 review data

    Winning from

    Based on reviewers who said they switched from another product.

    Key stats

    —

    80

    Small Business

    3

    Adoption by company size

    SegmentShare of reviews
    Small Business70.0%
    Mid-Market20.0%
    Enterprise10.0%

    Quarterly history

    QuarterReviewsStar rating

    Satisfaction ratings

    Ease of Use9.4
    Ease of Setup9.0
    Quality of Support9.7
    Meets Requirements8.9

    What reviewers say

    A useful tool to automate internal business processess

    4.5

    “It has got a good and clean interface which allows to navigate through the available options along with integration to other platforms. Also, the customer support is very responsive in answering the qeuries within the defined SLA's. Implementation is not time consuming at all.”

    Lead

    Best trade specific solutions provider out there!

    5.0

    “Recently, non-desk space had no good solution provider when it comes to their own field but this is solved by SmartServ”

    Trainee Decision Scientist - 3

    SmartServ Review

    5.0

    “The program is very easy to use while encompassing all aspects of requirements to make life more organized and efficient. Additionally I have never worked with a more pleasant and helpful staff in all my years. Accommodating and the willingness to assist.”

    President