SmartBug Media
215
Reviews
4.8
Star rating
#1
Rank in Marketing Strategy
Pros and cons
Pros
- Helpful
- Expertise
- Customer Support
- Experience
- Knowledge
- Friendly
Cons
- Expensive
- Inefficient Scheduling
- Expensive Pricing
- Time Management
- Scheduling Issues
- Long Waiting Time
Traffic & LLM citations
Source: G2 review data
Key stats
+0.0%
91
Small Business
15
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 55.0% |
| Mid-Market | 32.2% |
| Enterprise | 12.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 3 | 3.8 |
| 2025 Q1 | 4 | 3.9 |
| 2025 Q2 | 20 | 4.8 |
| 2025 Q3 | 37 | 4.9 |
| 2025 Q4 | 2 | 4.8 |
| 2026 Q1 | 1 | 5.0 |
| 2026 Q2 | 1 | 4.5 |
| 2026 Q3 | 1 | 5.0 |
Satisfaction ratings
Ease of Use0.0
Ease of Setup0.0
Quality of Support0.0
Meets Requirements0.0
What reviewers say
Outstanding Experience from Start to Finish
4.5
“Working with Komal has been great. She has been so helpful and available for any questions or concerns.”
Exceptional Expertise and Support for HubSpot Users
5.0
“I appreciate SmartBug Media's expertise and deliverables, which consistently shine in our partnership. Their transparency about timelines and supportive role as a sounding board when facing challenges stands out. Their friendly, knowledgeable team complements our small team, espe”
Smartbug has helped my customers
5.0
“They are very professional and listen to our needs, able to give us good advices too”