G2 Vendor Directory
23

Reviews

4.7

Star rating

#17

Rank in Other Analytics

Pros and cons

Pros

  • Ease of Use
  • Simple
  • Artificial Intelligence
  • Time-saving
  • Customer Support
  • Accuracy

Cons

  • Lacking Features
  • Limited Features
  • Slow Performance
  • Complexity
  • Performance Issues
  • Limited Customization

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for SimpleX.

Page views and citations · SimpleX

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from SimpleX.

Key stats

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77

Mid-Market

1

Adoption by company size

SegmentShare of reviews
Small Business30.4%
Mid-Market56.5%
Enterprise13.0%

Quarterly history

QuarterReviewsStar rating
2024 Q4154.8
2025 Q154.6

Satisfaction ratings

Ease of Use9.2
Ease of Setup9.1
Quality of Support9.0
Meets Requirements9.2

What reviewers say

SimpleX tool review!

3.0

“My top 3 best features are :- 1. We can buy crypto as easily we buy cold drink. 2. Whether I’m topping up my Trust Wallet or trading on Binance, Simplex pops up like a trusted friend. 3. Fraud detection is really nice and their AI feature is less annoying”

Freelancer

SimpleX, the decentralized and privacy-focused communication platform.

5.0

“No Metadata Collection.Decentralized Design.Open-Source Philosophy.”

Consultant

Simplify your workflow

5.0

“I like its user friendly interface and time saving features. Also im so impressed with their cost effective.”

Senior Data Analyst