G2 Vendor Directory

ShipWorks

by ShipStation Global

12

Reviews

4.3

Star rating

#24

Rank in Shipping

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for ShipWorks.

      Page views and citations · ShipWorks

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from ShipWorks.

      1

      ShipStation

      5 switched
      2

      ShippingEasy

      1 switched
      3

      Easyship

      1 switched
      4

      Cin7 Core

      1 switched
      5

      Etail Solutions

      1 switched

      Key stats

      -100.0%

      50

      Small Business

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business75.0%
      Mid-Market25.0%
      Enterprise0.0%

      Quarterly history

      QuarterReviewsStar rating
      2026 Q214.0

      Satisfaction ratings

      Ease of Use9.3
      Ease of Setup9.1
      Quality of Support9.0
      Meets Requirements9.4

      What reviewers say

      Prefills shipment info saving shipper lots of time

      5.0

      “My company has used Shipworks for almost a decade. It saves our shipper a lot of time since it pulls feed from Amazon and prefills all the shipment info into UPS Worldship. It works with a lot of other ecommerce platforms too but we've only used for Amazon and our website order”

      VP

      It works very well for our retail store

      4.0

      “I like ShipWorks as it integrates and sorts all the orders that were placed from the website and it is easy to print the labels. Easy to use and user-friendly compared to others.”

      Executive Management Assistant

      LOVE SHIPWORKS!

      5.0

      “Customer service is outstanding. Anytime we have an issue they answer right away, remote into my computer and solve the problem for me.”

      Manager