ServiceNow Subscription Management
Reviews
Star rating
Rank in Other IT Management
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 10.0% |
| Mid-Market | 40.0% |
| Enterprise | 50.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 2 | 4.0 |
| 2026 Q1 | 1 | 3.0 |
Satisfaction ratings
What reviewers say
Clear License Overview, but Allocation Counts Don’t Match Compliance Reports
“ServiceNow Subscription Management provides an overview of all the products we have licenses for. It also gives a clear view of our subscribed licenses and the entitlements available to use or allocate to users.”
Best for multiple license tracking
“Its implementaion is very easy and sorted, its feature helps you to manage multiple licenses, UI is very user friendly”
Service Now Review
“A great for incident management, we use it as a tracking system for our all the issues including client. It provides an centralized dashboard that can easily provides us information about different issues based on category and who is assigned to work on the issues. Moreover it ha”