ServiceNow Store
Reviews
Star rating
Rank in API Marketplace
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 21.1% |
| Mid-Market | 10.5% |
| Enterprise | 68.4% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2026 Q1 | 1 | 5.0 |
| 2026 Q2 | 1 | 4.5 |
Satisfaction ratings
What reviewers say
Streamlined Installation, Boosts Productivity
“I like how the ServiceNow Store acts as a single umbrella where I can access plugins, applications, and new functionalities. It's easy to download update sets and install them on instances, and the applications can be modified as needed. This is especially helpful for multiple de”
Servicenow Review
“The best part of the ServiceNow store is they are having the best applications available in the market among their competitors and the store is updating daily with the new applications as well as with the updates to the existing applications.”
User Friendly Tool
“Ease of Use.It is easy to use even when you are using it for the first time.”