ServiceNow Software Asset Management
59
Reviews
4.4
Star rating
#9
Rank in Software Asset Management Tools
Pros and cons
Pros
- Ease of Use
- User Interface
- Interface Usability
- Tracking Performance
- Learning Ease
- Learning
Cons
- UX Improvements
- Navigation Difficulty
- Integration Issues
- Difficult Navigation
- Poor Interface Design
- Connectivity Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
—
61
Enterprise
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 1.7% |
| Mid-Market | 25.4% |
| Enterprise | 72.9% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
Ease of Use9.0
Ease of Setup8.5
Quality of Support8.7
Meets Requirements9.0
What reviewers say
Easy to understand
5.0
“The best ticketing tool among the all ticketing tools Service now is very easy interface for better understanding”
Amazing tool for incidents monitoring and tracking
4.5
“Its too easy too use and multiple features to track and create incidents”
ServiceNow
4.0
“I would like to share my experience with ServiceNow, 2 years working on this software it's very familiar with reporting end users' incidents & requesting reports and also asset management it's safe for all our organization databases for asset information my experience is very goo”