G2 Vendor Directory

SecureLink Customer Connect

by SecureLink

32

Reviews

4.4

Star rating

#41

Rank in Remote Support

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for SecureLink Customer Connect.

      Page views and citations · SecureLink Customer Connect

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from SecureLink Customer Connect.

      Key stats

      —

      59

      Enterprise

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business15.6%
      Mid-Market31.3%
      Enterprise53.1%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use9.0
      Ease of Setup9.3
      Quality of Support9.4
      Meets Requirements9.5

      What reviewers say

      Create Uniform access for Vendors into your environment.

      4.0

      “Ensuring secure access to systems only by approved means and by approved users. Since implementing SecureLink we have been able to reduce the ingress into our network by vendors considerably.”

      Network Engineer 3

      Solve customer issues faster, easy install, secure access

      5.0

      “I love that SecureLink provides a solid product that has been adopted by so many of our customers, making it easy to provide remote access support.”

      Technical Support Engineer

      Great gatekeeper to open my servers

      3.5

      “The easy interface and user friendly information provided. It is highly recommended to use this platform if you are a newbie”

      Nishit Talreja