SAP Solution Manager
15
Reviews
3.9
Star rating
#47
Rank in IT Service Management (ITSM) Tools
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Key stats
—
9
Enterprise
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 6.7% |
| Mid-Market | 26.7% |
| Enterprise | 66.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
Ease of Use7.1
Ease of Setup8.1
Quality of Support7.4
Meets Requirements8.7
What reviewers say
An effective solution for working with IT and other business processes
5.0
“It is an affordable solution, with very good knowledge bases, documentation management, ticket management and business process lifecycle management. It is an easy-to-use tool and integrates with other tools with ease. It is a very useful power tool for SAP users. I like its high ”
Potential but needs improvement
3.0
“Integration available with main SAP system. Improved features after S4Hana.”
Good Product with multiple features with versatility applicability
4.5
“Good Product, multiple features like documentation, process capture, implementation roadmap or ticketing tool”