G2 Vendor Directory

Salesforce Public Sector Solutions

by Salesforce

19

Reviews

4.3

Star rating

#3

Rank in Government Procurement

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Salesforce Public Sector Solutions.

      Page views and citations · Salesforce Public Sector Solutions

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from Salesforce Public Sector Solutions.

      1

      ISL Online

      1 switched

      Key stats

      —

      44

      Enterprise

      6

      Adoption by company size

      SegmentShare of reviews
      Small Business21.1%
      Mid-Market31.6%
      Enterprise47.4%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use8.8
      Ease of Setup10.0
      Quality of Support8.8
      Meets Requirements9.5

      What reviewers say

      It has been the driving force to help enhance the customer experience in our department

      5.0

      “It grants us the ability to help serve the public community through our government entity”

      Administrator

      Most useful and secure

      5.0

      “The user interface and security of the app and connectivity of the various fields.”

      Infrastructure field service engineer

      Good experience

      4.0

      “I had been worked with various CRM's, but I feel salesforce is the best. Its been the best tool to use. I probably cannot highlight any drawbacks of it as of now. Its been pretty good using the tool.”

      Operations Engineer