G2 Vendor Directory
11

Reviews

4.7

Star rating

#73

Rank in Customer Service Automation

Pros and cons

Pros

  • Easy Setup
  • Ease of Use
  • Customization
  • Customizability
  • Quick Setup

Cons

  • Lack of Insight
  • Lack of Integrations
  • Time Consumption

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Boei.

Page views and citations · Boei

Source: G2 review data

Losing to

Based on reviewers of other products who said they switched from Boei.

Key stats

—

91

Small Business

6

Adoption by company size

SegmentShare of reviews
Small Business100.0%
Mid-Market0.0%
Enterprise0.0%

Quarterly history

QuarterReviewsStar rating
2026 Q115.0

Satisfaction ratings

Ease of Use10.0
Ease of Setup10.0
Quality of Support8.6
Meets Requirements10.0

What reviewers say

Effortless Setup, Exceptional Lead Generation

5.0

“I like that Boei is an AI that learns and continues improving by using our website's information to best answer user questions and guide them on our site. The ease of use is fantastic, requiring no coding or extensive setup work. I was able to have it running on our website in le”

Verified reviewer

Simple and intuitive communication widget with lots of integrations

5.0

“An easy way to add a communication widget to the website. I like best that it supports Messenger and Whatsaap, phone, email and live chat and it is easy to translate for multilingual pages.”

Ph.D. Candidate

Quick and easy chat menu.

4.5

“I was looking for a chat app to easily communicate with my customers. I didn't want to install anything overly complex and I just wanted something that worked within minutes. After briefly using Boei, I knew it was right for me. It's super lightweight and easy to use, plus it ha”

CEO