Ruby Receptionists
Reviews
Star rating
Rank in Virtual Receptionist Services
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 81.8% |
| Mid-Market | 18.2% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q4 | 1 | 4.5 |
Satisfaction ratings
What reviewers say
Exceptional Support and Seamless Client Experience
“The support staff is always very responsive and helpful. Whenever we encounter issues or have questions about our account, I receive assistance promptly. Also, their receptionists are trained to sound like they are internal employees, which enhances client experience.”
Used for about 7 years. Started great, but downward spiral accellerating.
“Calls are screened to cull out solicitors. Take messages and send to email. Great digital platform allowing call back from cell phone with option to have office number as ID.”
Solid service, good customer service
“simple to set up, have had good results, customer service is good, fulfills the basic needs”