Revel Systems
146
Reviews
4.1
Star rating
#24
Rank in Restaurant POS
Pros and cons
Pros
- POS Integration
- Ease of Use
Cons
- High Fees
- Poor Customer Support
- Inefficiency
- Payment Issues
- Integration Issues
- Connectivity Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-100.0%
40
Small Business
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 74.5% |
| Mid-Market | 23.4% |
| Enterprise | 2.1% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 0.0 |
| 2026 Q2 | 1 | 3.5 |
Satisfaction ratings
Ease of Use8.8
Ease of Setup8.1
Quality of Support8.0
Meets Requirements8.4
What reviewers say
Was a Solid System until Bought Out
3.5
“Revel has been a really good system and company to work for until they got bought out. With the new company support has gone down hill and they are closing the Revel POS system and moving it to the new companies POS.”
Avoid, not a good pos for a growing business
0.0
“The system generally works well for our kitchen and Point of Sale.”
inflexible reporting, and antiquated system
0.0
“Not much... it worked most of the time, but is'nt customizable.”