REPAY
35
Reviews
4.7
Star rating
#24
Rank in Payment Gateways
Pros and cons
Pros
- Helpful
- Documentation
- Detailed Information
- Ease of Use
Cons
- Poor Customer Support
- Payment Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
—
82
Small Business
3
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 62.9% |
| Mid-Market | 34.3% |
| Enterprise | 2.9% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q3 | 1 | 4.5 |
Satisfaction ratings
Ease of Use9.7
Ease of Setup9.4
Quality of Support9.3
Meets Requirements9.5
What reviewers say
Good system, can improve
4.5
“Easy to understand, and gives all the information I need whenever I need it”
Repay is your 1 Stop shop for your payment processing needs!
5.0
“I'm sure everyone has a different experience based on their Account Representative, but I will say our experience has been fantastic. Doug G. is phenomenal. It doesn't matter what I'm trying to get done, and if it's his department or not, he gets it done. Goes above and beyond, a”
Great find to automate our payables
5.0
“Seamlessly integrates with our DMS. Each vendor is changed once then no more bother. No postage charges and we get paid to use it!”