G2 Vendor Directory

Usio

by Usio

24

Reviews

5.0

Star rating

#8

Rank in Embedded Payments

Pros and cons

Pros

  • Customer Support
  • Features
  • Setup Ease
  • Integrations
  • Helpful
  • Solutions Development

Cons

  • Limited Features

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Usio.

Page views and citations · Usio

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Usio.

Key stats

-100.0%

100

Small Business

5

Adoption by company size

SegmentShare of reviews
Small Business54.2%
Mid-Market41.7%
Enterprise4.2%

Quarterly history

QuarterReviewsStar rating
2026 Q1135.0
2026 Q254.9

Satisfaction ratings

Ease of Use9.8
Ease of Setup9.8
Quality of Support9.9
Meets Requirements9.7

What reviewers say

Top-Notch Support and a Consistently Positive Experience

5.0

“Their customer support has been top-notch. Every time we’ve reached out with a question or an issue, they’ve responded quickly and helped get it resolved. Jake Bamford and the rest of the team have been fantastic to work with, and the overall experience has been consistently posi”

Lead System Architect

Consistent Performance and Proactive Communication from USIO

5.0

“USIO has a great team that communicates consistently and a product that performs consistently so customers experience our brand as intended.”

Head of Operations

Seamless Integration That Simplifies ACH Processing

5.0

“What I like best about USIO is how seamlessly it integrates with our platform and simplifies ACH processing. The system is reliable, and their team is responsive and helpful whenever we need support, especially Jake! It’s made managing payments much more efficient for our team.”

Customer Success Manager