Cardina
16
Reviews
4.7
Star rating
#16
Rank in Co-Browsing
Pros and cons
Pros
- Efficiency
- Features
- Customer Engagement
- VoIP Calling
- Remote Support
- Software Compatibility
Cons
- AI Limitations
- Lack of Insight
- Limited Automation
- Limited Functionality
- Inaccuracy
- Poor Interface Design
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
—
86
Small Business
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 62.5% |
| Mid-Market | 31.3% |
| Enterprise | 6.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
Ease of Use9.4
Ease of Setup10.0
Quality of Support8.7
Meets Requirements8.9
What reviewers say
Able to call the person visiting my website
3.5
“The best thing I like about Cohere is its calling feature itself. It helps me contact the visitor to my website and connect with them. I am not mentioning the quality of the lead, but this is an excellent feature”
Great product
5.0
“I like the text summarisation feature the most as I can get what I want quickly and my productivity has improved dramatically.”
Does what we need it to do
3.5
“We primarily use Cohere for smart and secure screen sharing options which is not their main area of expertise. They also offer other AI solutions which we have explored with them to help generate KB content and analyze our support tickets.”