raffle AI
Reviews
Star rating
Rank in Enterprise Search Software
Pros and cons
Pros
- Ease of Use
- Helpful
- Customer Support
- Search Efficiency
- Features
- Results
Cons
- Usability Issues
- Expensive
- Improvement Needed
- Complexity
- Cost
- Poor Interface Design
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 10.5% |
| Mid-Market | 57.9% |
| Enterprise | 31.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 4.5 |
| 2025 Q1 | 1 | 4.0 |
| 2025 Q2 | 5 | 4.4 |
| 2025 Q3 | 2 | 4.8 |
| 2025 Q4 | 6 | 4.4 |
| 2026 Q1 | 2 | 5.0 |
| 2026 Q2 | 2 | 5.0 |
Satisfaction ratings
What reviewers say
Works Well with Responsive, Collaborative Customer Service
“It works well. Good customer service. They have also been very receptive to working with us to make it even better, with our Developers.”
User-Friendly Platform with Accurate AI and Helpfull Optimization Tools
“Raffle AI chatbot and search offer an incredibly user-friendly service and platform, both on the frontend and backend. The answers provided to users are generally well-balanced and accurate. In addition, the content gap function, which gives an overview of potential errors and op”
24/7 Availability and Effortless Self-Service with Raffle AI
“Our website is avaliable 24/7, thanks to Raffle AI. It's easy to find answers during and after business hours. The combination of the search tool and the chat is perfect for us, the users can choose which they prefer to use. We get loads of time to spend on other important thin”