G2 Vendor Directory

Pythia for Zendesk

by Pythia AI

12

Reviews

4.9

Star rating

#49

Rank in Productivity Bots

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Pythia for Zendesk.

      Page views and citations · Pythia for Zendesk

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Losing to

      Based on reviewers of other products who said they switched from Pythia for Zendesk.

      Key stats

      —

      92

      Small Business

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business90.9%
      Mid-Market9.1%
      Enterprise0.0%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use9.5
      Ease of Setup10.0
      Quality of Support9.8
      Meets Requirements9.3

      What reviewers say

      Great app!

      5.0

      “The app has a nice and user-friendly layout. It is easy to set it up and use, much better than Zendesk macros functionality. Quick buttons are great, reply time can be as short as few seconds long.”

      Support Team Lead

      We love using Pythia

      5.0

      “Pythia is fast and easy to use. It helps us answer in a faster manner so we can work on the tougher issues at hand. Pythin also keeps macros organized and serves as a useful tool in Zendesk.”

      Customer Service Manager

      Excellent Support and Product

      5.0

      “The support and categorization functions have saved us large amounts of time and increased efficiency”

      President