Procedureflow
Reviews
Star rating
Rank in Standard Operating Procedures
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 23.9% |
| Mid-Market | 41.3% |
| Enterprise | 34.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2026 Q2 | 4 | 4.6 |
Satisfaction ratings
What reviewers say
Puzzle-Like Mapping That Makes Processes Clear and Enjoyable
“I really enjoy the mapping process because it makes me feel as though I'm creating a puzzle while helping others gain a clearer understanding of the process.”
PF Review - FCC Customer Service Centre
“- Ability to map out processes quickly, easily and clearly - Ability to add icons and images for additional support - Ability to link existing flows and processes”
We love Procedure Flow
“Procedure Flow has been very beneficial to us. It allows team members to quickly locate and walk through the desired process. Prior to Procedure Flow, we used an article-based knowledge base, this took time to sift through what they needed to do to accomplish any given task. P”