G2 Vendor Directory

Mindbody

by Playlist

651

Reviews

3.8

Star rating

#1

Rank in Studio Management

Pros and cons

Pros

  • Ease of Use
  • Customer Support
  • Features
  • User-Friendly
  • Customer Service
  • Scheduling

Cons

  • Poor Usability
  • Missing Features
  • Expensive
  • Feature Issues
  • App Issues
  • Lack of Features

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Mindbody.

Page views and citations · Mindbody

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Mindbody.

Key stats

+266.7%

26

Small Business

5

Adoption by company size

SegmentShare of reviews
Small Business84.8%
Mid-Market12.1%
Enterprise3.2%

Quarterly history

QuarterReviewsStar rating
2024 Q443.1
2025 Q1193.7
2025 Q2154.4
2025 Q3183.9
2025 Q4284.0
2026 Q1243.9
2026 Q2244.1
2026 Q3884.4

Satisfaction ratings

Ease of Use8.0
Ease of Setup7.5
Quality of Support8.2
Meets Requirements8.3

What reviewers say

MINDBODY review — RPPT Studio

5.0

“My favorite thing about MINDBODY is how everything is on one platform, it makes it easy to track my payment schedule all of my clients, and it is accessible for my clients to book their own classes as well. I love that it’s a platform that’s large because it also brings in new cl”

Medical Assistant

Established Platform That Brings Referrals and Amazing Live Support

5.0

“I like that it’s been around for so long—you get a lot of referrals just by using the platform. So many people already have it downloaded on their phones, and some even find the studio by accident. On top of that, the live support has been amazing.”

Administrator

Smooth Setup and Streamlined Pricing, with Room to Improve Receipts

5.0

“I liked that Mindbody supports multiple revenue systems. Package configuration helps reduce confusion when staff apply prices to different fitness services, and the setup was smooth.”

Verified reviewer