Jane
Reviews
Star rating
Rank in Patient Scheduling
Pros and cons
Pros
- Ease of Use
- Customer Support
- Patient Communication
- User Interface
- Intuitive Use
- Patient Care
Cons
- Missing Features
- Scheduling Issues
- Email Issues
- Lack of Automation
- Limited Options
- Email Management
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 89.5% |
| Mid-Market | 5.3% |
| Enterprise | 5.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2026 Q1 | 2 | 4.3 |
| 2026 Q2 | 2 | 4.0 |
| 2026 Q3 | 1 | — |
Satisfaction ratings
What reviewers say
Scheduling Is Simple, Billing Even Easier
“Scheduling was simple. Billing was even easier I have a similar price point with Practice BEtter, but some features I needed with my health coaching that jane doesn't offer.”
Effortless Scheduling and Secure Messaging with Jane
“I use Jane for psychotherapy and I appreciate its ease of use. It effectively handles my appointment scheduling, payments, billings, and more, which is essential as an admin assistant. I also like the video conferencing and secured messaging features, which work especially well.”
Slick and Easy for Staff & Patients, but Limited Scheduled Email Automation
“Easy to use as a employee and for our patients. Looked slick.”