G2 Vendor Directory

protel PMS

by Planet

12

Reviews

3.5

Star rating

#25

Rank in Hotel Management

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for protel PMS.

      Page views and citations · protel PMS

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from protel PMS.

      1

      iVvy Venue Management Software

      2 switched
      2

      Mews

      2 switched
      3

      Altium Develop

      1 switched
      4

      RingEX

      1 switched
      5

      Semper

      1 switched

      Key stats

      —

      -9

      Small Business

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business50.0%
      Mid-Market41.7%
      Enterprise8.3%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use8.6
      Ease of Setup7.1
      Quality of Support6.0
      Meets Requirements6.9

      What reviewers say

      Protel Review

      3.5

      “What is best about this software is that you can generate report on almost everything which makes it easy for you to do analysis.”

      Manager, Service Delivery

      Protel PMS

      3.5

      “I like the interface where you can see inhouse arrivals and departures on one page”

      IT Specialist

      Easy to use

      5.0

      “Just dragging the booking to required date if extending or shortening the stay. The room displayed for everyone”

      Guest Experience Agent