Ping Identity
Reviews
Star rating
Rank in Customer Identity and Access Management (CIAM)
Pros and cons
Pros
- Customer Management
- Ease of Use
- Integrations
- Sales
- Tools
- Team Collaboration
Cons
- Limited Features
- Complex Administration
- Complex Setup
- Integration Difficulty
- Authentication Issues
- Slow Performance
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 8.1% |
| Mid-Market | 20.3% |
| Enterprise | 71.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2026 Q2 | 17 | 4.7 |
| 2026 Q3 | 44 | 4.3 |
Satisfaction ratings
What reviewers say
Nahtloses SSO, starke MFA und einfache Integration dank API-First
“Besonders schätzen wir die nahtlose Single-Sign-On-Erfahrung für unsere Nutzer sowie die robusten Multi-Faktor-Authentifizierungsoptionen. Die API-First-Architektur macht die Integration in unsere Anwendungen sehr einfach.”
Bespoke but Challenging to Support
“I appreciate Ping Identity for being well understood within our team. The integration with older NHS systems through the ForgeRock-based solution is crucial, as it seamlessly supports our existing infrastructure.”
Flexible and User-Friendly Solution for Authentication and Authorization
“I like Ping Identity for its flexibility, which allows me to design and architect solutions based on customer needs. It's user-friendly, which makes the initial setup process smooth and straightforward.”