Payload CMS
Reviews
Star rating
Rank in Headless CMS
Pros and cons
Pros
- Ease of Use
- Community Support
- Easy Integration
- Integrations
- Documentation
- User Interface
Cons
- Limited Community Support
- Lack of Customization
- Update Issues
- Slow Performance
- Slow Loading
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 86.2% |
| Mid-Market | 13.8% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 5.0 |
| 2025 Q1 | 1 | 5.0 |
| 2025 Q2 | 1 | 5.0 |
Satisfaction ratings
What reviewers say
Code-first and flexible, giving devs full control without sacrificing editor experience.
“Payload CMS has excellent, developer-friendly documentation that makes it easy to get started and build fast. With the release of Payload 3.0, it now runs on Next.js, which significantly boosts development speed and pairs perfectly with Vercel for smooth, quick deployments. The s”
Payload: The Next-Gen CMS You've Been Waiting For
“The documentation was clear and effective, there were many examples that could be found on their own GitHub, and they have a very active discord community that are always willing to help when you run into problems. Extremely fast turn around time from blank slate to production. T”
One of the best CMS I have ever used as a developer.
“I loved the default Nextjs additions into payload. It has massive perform improvement and easy to use as a user and too fun to impletent / develop for developers. It has become my goto CMS for major projects. I also appreciate the payload team for discord support channels.”