G2 Vendor Directory

Passport

by Passport Shipping

13

Reviews

4.5

Star rating

#5

Rank in Cross Border E-Commerce

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Passport.

      Page views and citations · Passport

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from Passport.

      1

      Forma

      1 switched
      2

      Kisi

      1 switched

      Key stats

      —

      62

      Small Business

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business69.2%
      Mid-Market30.8%
      Enterprise0.0%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use9.0
      Ease of Setup7.9
      Quality of Support9.6
      Meets Requirements9.1

      What reviewers say

      Amazing Customer Support!

      4.0

      “Our Passport support team has been incredibly supportive and helpful while using the platform. The team is highly responsive and resourceful, helping us maximize shipping efficiencies.”

      User

      An excellent and easy way to expand internationally

      5.0

      “Passport is a one-stop shop for all your international shipping needs, tax calculation, tax remittance and customs clearance.”

      User

      Cheap international shipping

      4.0

      “Slack integration for immediate answers to any issues and an amazing CSM Rachel who is always so helpful and eager to assist.”

      User