G2 Vendor Directory

Optimal

#2 in User Research Repositories

Wellington, NZ

1

Products on G2

72

Total reviews

4.4

Avg. star rating

  • Optimal ranks #2 in User Research Repositories.
  • Reviews across Optimal's portfolio grew 80.0% quarter-over-quarter.
  • Optimal's 1 product span 5 categories on G2.
  • Mid-Market is the largest segment among reviewers, at 38.8%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Optimal's products.

Page views and citations · Optimal

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Losing to

Based on reviewers of other products who said they switched from Optimal.

Key stats

+80.0%

#2

5

Mid-Market

2007

101

Wellington, NZ

Adoption by company size

SegmentShare of reviews
Small Business22.4%
Mid-Market38.8%
Enterprise38.8%

Quarterly history

QuarterTotal reviewsAvg. rating
2025 Q113.5
2025 Q215.0
2025 Q3214.3
2025 Q4124.1
2026 Q1114.5
2026 Q254.3
2026 Q394.5