G2 Vendor Directory

OpenText Fax (RightFax)

by OpenText

22

Reviews

4.1

Star rating

#13

Rank in Online Fax

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for OpenText Fax (RightFax).

      Page views and citations · OpenText Fax (RightFax)

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from OpenText Fax (RightFax).

      1

      OpenText Core Fax

      3 switched
      2

      Upland InterFAX

      2 switched
      3

      PDFCreator

      1 switched

      Key stats

      —

      40

      Enterprise

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business13.6%
      Mid-Market31.8%
      Enterprise54.5%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use8.3
      Ease of Setup8.1
      Quality of Support8.2
      Meets Requirements8.6

      What reviewers say

      Unreasonable billing practices

      0.5

      “The service was fine when we had it. The service was no longer needed when we switched EHR systems.”

      Office Manager

      G2 Review

      3.5

      “I think user experience is really good on the platform it is very friendly to end user and the real time updating of the progress bar.”

      Ruby on Rails Engineer (Formerly Hubmind)

      RightFax is a dependable and reliable EFax solution

      4.0

      “RightFax just works, it's very flexible in its feature set and is compatible with most business needs. Our users have easily picked up the software with little to no training, and administrating the software is very hands-off after the initial setup.”

      Senior Infrastructure Engineer