NEXT
17
Reviews
4.6
Star rating
#67
Rank in User Research
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Losing to
Key stats
—
82
Mid-Market
5
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 23.5% |
| Mid-Market | 41.2% |
| Enterprise | 35.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
Ease of Use8.7
Ease of Setup9.8
Quality of Support9.7
Meets Requirements8.9
What reviewers say
Mentor Review
4.0
“The app is user-friendly and ergonomic The tag creation and video clustering are great features”
NEXT has a lot of flexible AI assisted features for helping researchers with synthesis
4.0
“Flexible AI assistance tools and highlights that it automatically generates”
NEXT helps me make customer insights accessible for my organization at scale.
5.0
“NEXT’s AI features let me quickly analyze hundreds of customer calls from different sources, such as UX interviews, sales, etc. Many of these insights used to get lost and would never feed into our product backlog. With NEXT, we can all of a sudden make these insights accessible ”