
NewOrg
Reviews
Star rating
Rank in Human Services
Pros and cons
Pros
- Customer Support
- Report Generation
- Reporting
- Response Time
- Ease of Use
- Time-saving
Cons
- Missing Features
- Interface Issues
- Clunky Interface
- Outdated Design
- Clunky Design
- User Interface Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 69.6% |
| Mid-Market | 30.4% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q4 | 4 | 4.6 |
| 2026 Q1 | 12 | 4.7 |
| 2026 Q2 | 6 | 4.8 |
| 2026 Q3 | 2 | 5.0 |
Satisfaction ratings
What reviewers say
Friendly, Hands-On Support for Building an Efficient Case Management System
“I love how you can really create your vision with the staff, creating a efficient case management system. The staff is extremely friendly and always able to take the time to walk through the process with our team. It is worth the money, the amount of support and customizable feat”
Excellent Customer Service, Quick Responses, and User-Friendly Software
“- excellent customer service - quick response times - user friendly software”
NewOrg’s Custom Apps Have Greatly Improved Our Productivity
“As a community-based organization, NewOrg staff have worked side by side with us to develop custom applications to implement mutiple community based programs and services. The customization has deeply improved our productivity and ability to serve.”