G2 Vendor Directory

NewOrg

by New Org

25

Reviews

4.7

Star rating

#5

Rank in Human Services

Pros and cons

Pros

  • Customer Support
  • Report Generation
  • Reporting
  • Response Time
  • Ease of Use
  • Time-saving

Cons

  • Missing Features
  • Interface Issues
  • Clunky Interface
  • Outdated Design
  • Clunky Design
  • User Interface Issues

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for NewOrg.

Page views and citations · NewOrg

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from NewOrg.

Key stats

-66.7%

84

Small Business

6

Adoption by company size

SegmentShare of reviews
Small Business69.6%
Mid-Market30.4%
Enterprise0.0%

Quarterly history

QuarterReviewsStar rating
2025 Q444.6
2026 Q1124.7
2026 Q264.8
2026 Q325.0

Satisfaction ratings

Ease of Use9.2
Ease of Setup9.1
Quality of Support9.8
Meets Requirements9.4

What reviewers say

Friendly, Hands-On Support for Building an Efficient Case Management System

5.0

“I love how you can really create your vision with the staff, creating a efficient case management system. The staff is extremely friendly and always able to take the time to walk through the process with our team. It is worth the money, the amount of support and customizable feat”

Supervisor

Excellent Customer Service, Quick Responses, and User-Friendly Software

4.5

“- excellent customer service - quick response times - user friendly software”

Supervisor, Strategic Initiatives

NewOrg’s Custom Apps Have Greatly Improved Our Productivity

5.0

“As a community-based organization, NewOrg staff have worked side by side with us to develop custom applications to implement mutiple community based programs and services. The customization has deeply improved our productivity and ability to serve.”

Research and Project Coordinator