G2 Vendor Directory

NAVEX One

by NAVEX

87

Reviews

3.7

Star rating

#14

Rank in Whistleblowing

Pros and cons

Pros

  • Ease of Use
  • User Interface
  • Navigation Ease
  • Training
  • Reporting
  • Automation

Cons

  • Poor Customer Support
  • Expensive
  • Steep Learning Curve
  • Learning Curve
  • Difficult Setup
  • Vendor Management Issues

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for NAVEX One.

Page views and citations · NAVEX One

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

1

Zavanta by Comprose

1 switched
2

LogicGate

1 switched

Losing to

Based on reviewers of other products who said they switched from NAVEX One.

1

Whispli

4 switched
2

AllVoices

3 switched
3

Optro

3 switched
4

Ethico

3 switched
5

FaceUp

3 switched

Key stats

-60.0%

26

Enterprise

6

Adoption by company size

SegmentShare of reviews
Small Business15.1%
Mid-Market32.6%
Enterprise52.3%

Quarterly history

QuarterReviewsStar rating
2024 Q424.8
2025 Q123.3
2025 Q253.2
2025 Q343.8
2025 Q442.8
2026 Q134.7
2026 Q253.0
2026 Q322.8

Satisfaction ratings

Ease of Use8.4
Ease of Setup8.2
Quality of Support7.9
Meets Requirements8.6

What reviewers say

Navex Community Support Is Unresponsive and Forces Repeated Explanations

1.5

“Organization and automation are a great benefit when accessible.”

Compliance Specialist

Diapo sont bien, mais trop de questions piège

3.5

“Les diapos sont bonnes et offrent un bon visuel, avec un contenu également de qualité.”

Technicien réseau

Automatización Bien Evaluada, Pero Requiere Mejoras

2.5

“Básicamente, lo que más me gusta de NAVEX One es la automatización del sistema.”

Customer Sales Manager - Grocers Supply - Houston TX