Miro

#1 in Customer Journey Mapping

San Francisco, California

Products on G2

13.7K

Total reviews

4.6

Avg. star rating

Miro ranks #1 in Customer Journey Mapping.
Reviews across Miro's portfolio declined 38.7% quarter-over-quarter.
Miro's 2 products span 12 categories on G2.
Small Business is the largest segment among reviewers, at 43.3%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Miro's products.

Page views and citations · Miro

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Microsoft

Mural

Figma

Lucid Software Inc.

Google

Losing to

Based on reviewers of other products who said they switched from Miro.

Lucid Software Inc.

Figma

Mural

ClickUp

IBV Informatik AG

Key stats

-38.7%

Small Business

2011

1,883

San Francisco, California

$207.9K

Adoption by company size

Segment	Share of reviews
Small Business	43.3%
Mid-Market	31.5%
Enterprise	25.2%

Quarterly history

Quarter	Total reviews	Avg. rating
2024 Q4	923	4.6
2025 Q1	438	4.6
2025 Q2	396	4.7
2025 Q3	877	4.6
2025 Q4	2,545	4.5
2026 Q1	686	4.5
2026 Q2	636	4.6
2026 Q3	390	4.6

About Miro

Miro is the AI Innovation Workspace that brings teams and AI together to plan, co-create, and build the next big thing, faster. Serving more than 100 million users across 250,000 customers, Miro empowers cross-functional teams to flow from early discovery through final delivery on a shared, AI-first canvas. With the canvas as the prompt, Miro’s AI capabilities keep teams in the flow of work, scale shifts in ways of working, and drive organization-wide transformation. Founded in 2011, Miro currently employs more than 1,600 people in 14 hubs around the world. To learn more, visit https://miro.com.