Microsoft
69
Reviews
4.6
Star rating
#1
Rank in Natural Language Processing (NLP) Platforms
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
-85.3%
77
Mid-Market
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 40.6% |
| Mid-Market | 44.9% |
| Enterprise | 14.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q4 | 10 | 4.6 |
| 2026 Q1 | 19 | 4.7 |
| 2026 Q2 | 34 | 4.5 |
| 2026 Q3 | 5 | 4.9 |
Satisfaction ratings
Ease of Use9.2
Ease of Setup9.4
Quality of Support8.7
Meets Requirements9.2
What reviewers say
Excellent Productivity Ecosystem
4.5
“One of the best things about Microsoft is its strong focus on collaboration. Sharing files, editing documents together, and communicating through Teams all happen in one ecosystem. It reduces unnecessary back-and-forth and keeps projects moving. That's a huge advantage for daily ”
Studend about Microsoft usage
5.0
“Its work experience. And its ability of integration with Android or Iphone makes me stick to them. I love their tools for Powerpoint and other tools are helpful.”
Easy-to-Use Layout with Plenty of Up-to-Date Features
5.0
“The layout is easy to use, it has lots of features, and it’s always kept up to date.”