G2 Vendor Directory

Dynamics 365 Remote Assist

by Microsoft

17

Reviews

4.1

Star rating

#5

Rank in AR Collaboration Tools

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Dynamics 365 Remote Assist.

      Page views and citations · Dynamics 365 Remote Assist

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from Dynamics 365 Remote Assist.

      Key stats

      —

      50

      Small Business

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business37.5%
      Mid-Market31.3%
      Enterprise31.3%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use8.7
      Ease of Setup9.5
      Quality of Support8.3
      Meets Requirements8.7

      What reviewers say

      Dynamics 365 allow us to be on-site without being on-site.

      5.0

      “Combination of screenshots and video at the same time is the best feature of Dynamics 365 remote assist. Also, HoloLens allows you to have real time and handsfree experience by the help of voice commands.”

      Administrator

      It is the Best collaborative remote assist tool

      5.0

      “Dynamics 365 works seamlessly as compared to the other tools, also it is simple and easy to use which every person can get used to and also user can assist any one on the any platform using dynamics 365.user can also initiate a Virtual reality assist , having hololens hardware us”

      Angelhack student ambassador

      Best mixed reality remote collaboration tool

      4.5

      “Advanced mixed reality technology is available with Dynamics 365 Remote Assist, which enhances the calibre and efficacy of remote support. This technology supports remote video and phone calls, file sharing, and real-time annotations. Providing remote support without on-site visi”

      SDE-2