G2 Vendor Directory

Azure OpenAI Service

by Microsoft

59

Reviews

4.6

Star rating

#4

Rank in Machine Learning

Pros and cons

Pros

  • Ease of Use
  • Integrations
  • Scalability
  • Reliability
  • AI Technology
  • Easy Setup

Cons

  • Expensive
  • Complex Setup
  • Limited Features
  • Complexity
  • Time Consumption
  • Expensive Subscriptions

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Azure OpenAI Service.

Page views and citations · Azure OpenAI Service

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Azure OpenAI Service.

Key stats

-100.0%

78

Enterprise

1

Adoption by company size

SegmentShare of reviews
Small Business35.2%
Mid-Market27.8%
Enterprise37.0%

Quarterly history

QuarterReviewsStar rating
2024 Q415.0
2025 Q125.0
2025 Q215.0
2026 Q1334.6
2026 Q274.5

Satisfaction ratings

Ease of Use9.2
Ease of Setup9.4
Quality of Support9.2
Meets Requirements9.2

What reviewers say

A Powerful Partner: Where AI Meets Trust.” Simple and to the point!

5.0

“What I like most is how it brings together the best of both worlds: you get OpenAI’s cutting-edge AI models, along with Azure’s reliability, security, and scalability. It feels like having powerful AI right at your fingertips, backed by enterprise-grade peace of mind.”

Digital Marketing Specialist

Powerful, Secure AI That Integrates Seamlessly with Azure

4.5

“Azure open AI service offers Powerful AI Capabilities with enterprise grade security and service. It integrates seamlessly with the Microsoft azure ecosystem, making deployment and management efficient. This platform is highly effective for automation, content generation, anal”

Senior manager

Easy Access to Multiple AI Models with Simple Metrics Tracking and Flexible Pricing

4.5

“It is easy to access different AI models in one place and track the metrices. and cost with simple interface and pay-as-you-go pricing which i love most and it is flexible, scalable, and convenient to use.”

Associate Cloud Engineer