G2 Vendor Directory

Merchant RMS

by Merchant Applications

11

Reviews

3.3

Star rating

#26

Rank in Retail Management Software

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Merchant RMS.

      Page views and citations · Merchant RMS

      Source: G2 review data

      Key stats

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      0

      Small Business

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business45.5%
      Mid-Market36.4%
      Enterprise18.2%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use6.5
      Ease of Setup8.6
      Quality of Support6.5
      Meets Requirements8.0

      What reviewers say

      Lacks design elements

      1.5

      “I find that Loio has its limitations in terms of functionality and features. It lacks editing tools, which hinders efficiency when working with documents. The customer support leaves something to be desired with slow response times and unhelpful solutions.”

      Risk And Insurance Manager

      Cumbersome Features and Services

      0.0

      “Merchant RMS is not easy to navigate with its user interface making it hectic to explore all the features and functions. The system is not intuitive cosnuimg me time and effort. The, in depth analytics and reports are needed to provide insights into my business.”

      Employer Relations Representative

      A Noncomprehensive Solution, for Retail Management

      0.0

      “The level of flexibility that Merchant RMS provides is not well. It does not allow us to customize aspects. I do wish there were options available specifically for customizing reports. The system updates need to be smoother as we have encountered an issue that required assistance”

      Interviewer