CisionOne
1,357
Reviews
3.9
Star rating
#2
Rank in PR CRM
Pros and cons
Pros
- Ease of Use
- Helpful
- Media Outreach
- Coverage Quality
- Features
- Coverage
Cons
- Data Inaccuracy
- Not Intuitive
- Learning Curve
- Media Monitoring
- Incomplete Media Coverage
- Inaccuracy
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-28.1%
22
Small Business
6
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 44.4% |
| Mid-Market | 35.2% |
| Enterprise | 20.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 2 | 2.8 |
| 2025 Q1 | 11 | 3.3 |
| 2025 Q3 | 11 | 3.4 |
| 2025 Q4 | 44 | 3.5 |
| 2026 Q1 | 58 | 3.6 |
| 2026 Q2 | 32 | 3.8 |
| 2026 Q3 | 23 | 3.8 |
Satisfaction ratings
Ease of Use7.9
Ease of Setup7.9
Quality of Support8.3
Meets Requirements8.1
What reviewers say
Easy List Creation for Blasting Releases, Pitches, and Advisories
5.0
“I like the ability to create lists and blast releases, pitches and advisories”
Cost-Effective but Frustratingly Inefficient and Non-Intuitive
1.0
“I find CisionOne pretty easy to use when it comes to sending out press releases. I like that I can upload a Word document into the system and send it out to a large group of people without much hassle. That's really the most valuable part for me.”
Best-in-Class Reporting and Audience Metrics
5.0
“The reporting and audience metrics are the best features for me.”