Capgemini Services
26
Reviews
3.9
Star rating
#3
Rank in IT Infrastructure Consulting
Pros and cons
Pros
- Resources Utilization
- Resource Optimization
- Teamwork
Cons
- Miscommunication
- Poor Customer Support
- Outsourcing Issues
Traffic & LLM citations
Source: G2 review data
Key stats
—
21
Enterprise
37
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 4.0% |
| Mid-Market | 36.0% |
| Enterprise | 60.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 1 | 4.0 |
| 2025 Q4 | 1 | — |
| 2026 Q1 | 1 | 2.5 |
Satisfaction ratings
Ease of Use0.0
Ease of Setup0.0
Quality of Support0.0
Meets Requirements0.0
What reviewers say
SLAs Need Better Adherence
2.5
“1) Good support and 24*5 support 2) Lean support during national holidays and month end closing”
Good work-life, and balanced personal life
5.0
“Everything from their Bangalore EPIP zone office builidng, to their work culture, to the opportunities and proects they provided.”
Review of capgemini
5.0
“Quick action ever seen .I like their attitude very much.Next time also I will choose them for better work. Thanks and regards Thanks a lot ..for the support staff.”