Lucidya - Social Media Analytics
Reviews
Star rating
Rank in Social Media Listening Tools
Pros and cons
Pros
- Ease of Use
- Setup Ease
- Intuitive
- Analytics
- Trend Analysis
- Training
Cons
- Difficult Reporting
- Dashboard Issues
- Learning Curve
- Manual Labor
- Data Inaccuracy
- Comment Management
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 52.2% |
| Mid-Market | 30.1% |
| Enterprise | 17.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q4 | 5 | 4.6 |
| 2026 Q2 | 19 | 4.4 |
Satisfaction ratings
What reviewers say
Empowers Data-Driven Social Strategies
“I like how Lucidya provides clear sentiment insights and real-time monitoring, which helps me make data-driven decisions with confidence. I also appreciate the competitive benchmarking and customized dashboards, which make tracking performance and reports much more efficient. Add”
Effective Social Listening for Better Customer Experience
“What I like best about Lucidya is its ability to track customer feedback and sentiment in real time. It helps me understand customer concerns, identify trends quickly, and improve the overall customer experience.”
Effortless Brand Sentiment Tracking
“I like Lucidya - Social Media Analytics for its real social listening capabilities and easy-to-use dashboard. It provides clear insights into audience sentiment and brand performance. The setup was straightforward and easy to complete. I find the platform efficient for tracking b”