G2 Vendor Directory
129

Reviews

4.9

Star rating

#10

Rank in Sales Tax and VAT Compliance

Pros and cons

Pros

  • Tax Automation
  • Ease of Filing
  • Ease of Use
  • Time-saving
  • Calculations
  • Accuracy

Cons

  • Complex Interface
  • Improvement Needed
  • Tax Issues
  • Technical Issues
  • Limited Service Availability
  • Poor Customer Support

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Lappa.

Page views and citations · Lappa

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Key stats

+33.3%

96

Small Business

1

Adoption by company size

SegmentShare of reviews
Small Business66.7%
Mid-Market28.7%
Enterprise4.7%

Quarterly history

QuarterReviewsStar rating
2024 Q464.9
2025 Q154.8
2025 Q245.0
2025 Q374.5
2025 Q464.9
2026 Q154.9
2026 Q235.0
2026 Q345.0

Satisfaction ratings

Ease of Use9.4
Ease of Setup9.5
Quality of Support9.8
Meets Requirements9.7

What reviewers say

Tax Reporting through Lappa

5.0

“Lappa gives a clear view of VAT obligations across different countries. The dashboard is easy to understand and the reports are quick to generate. I can track important tax information without spending hours on manual work. The platform keeps everything organized and easy to acce”

Experienced Virtual Assistant

Lappa helped to Manage VAT

5.0

“Quick access to tax details. Clear filing status. Reliable VAT calculations. Useful dashboard for daily work. Good overview of sales tax across different countries.”

Operations Support Team Lead

Keeps tax work under check

5.0

“Everything easy to monitor from one dashboard. Tax updates always visible. Reports ready in a few clicks. Good for keeping track of VAT without extra effort. Less time spent checking numbers.”

Production Control Scheduler