G2 Vendor Directory

Liveops

by Liveops

16

Reviews

4.3

Star rating

#10

Rank in Contact Center Outsourcing Services

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Liveops.

      Page views and citations · Liveops

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from Liveops.

      Key stats

      -100.0%

      56

      Enterprise

      6

      Adoption by company size

      SegmentShare of reviews
      Small Business18.8%
      Mid-Market31.3%
      Enterprise50.0%

      Quarterly history

      QuarterReviewsStar rating
      2025 Q414.5
      2026 Q115.0
      2026 Q215.0

      Satisfaction ratings

      Ease of Use9.6
      Ease of Setup0.0
      Quality of Support8.6
      Meets Requirements8.9

      What reviewers say

      A Flexible Solution for Scaling Customer Support

      5.0

      “Liveops has been a great partner to work with. The team is responsive, collaborative, and easy to work with when we need to make adjustments or plan ahead for upcoming needs. Kim Pena in particular has been fantastic and always goes above and beyond to support us and make sure th”

      Verified reviewer

      Very easy and effective customer support agent services

      4.5

      “LiveOps has a very simple and clean UI. It has just made us worry free as the load of customer support they have handled very efficiently. It's experienced team had effectively managed the communications between the stake holders. They have a robust system to keep privacy secured”

      VP Operations at Lifelike Studios

      Review about the LiveOps customer support agent services

      4.0

      “It entirely eliminates the huatle of building a customer support agent team in house. They provide the experienced virtual contact centre to businesses to establish a smooth communication between customers and brand.”

      Content writer