LexisNexis InterAction+
17
Reviews
3.7
Star rating
#5
Rank in Legal CRM
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Key stats
—
6
Mid-Market
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 11.8% |
| Mid-Market | 52.9% |
| Enterprise | 35.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
Ease of Use7.5
Ease of Setup6.8
Quality of Support7.9
Meets Requirements8.1
What reviewers say
Useful Legal Search Tool
5.0
“My office has used Lexis for confidential searches and it's ease of use is what keeps us renewing”
Using a product that they are not currently investing in is hard.
1.5
“It is a fairly intuitive software. Our users who spend a good amount of time in the system are able to navigate quite easily. We also train new employees with the system, and they do see the ease in the system once they are shown. Their Customer Support team is quick to respon”