TherapyNotes
99
Reviews
4.4
Star rating
#7
Rank in Mental Health
Pros and cons
Pros
- Customer Support
- Ease of Use
- Customization
- Templates
- Helpful
- Document Management
Cons
- Update Issues
- Poor Functionality
- Data Management Issues
- Inadequate Reporting
- Poor Navigation
- Payment Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-100.0%
58
Small Business
5
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 78.8% |
| Mid-Market | 15.2% |
| Enterprise | 6.1% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q2 | 2 | 2.5 |
| 2025 Q4 | 1 | 4.5 |
| 2026 Q2 | 2 | 4.0 |
Satisfaction ratings
Ease of Use9.2
Ease of Setup9.2
Quality of Support9.2
Meets Requirements9.2
What reviewers say
Essential for Clinic Workflow, but Pricey
4.0
“I really find TherapyNotes valuable because of its record-keeping capability and simple case notes feature. Additionally, its connection to claims processing is critical for our clinic's workflow, particularly for our 30 therapists and 7 staff. I also appreciated that the initial”
Disappointed.
0.0
“The note templates are easy to use. I like being able to customize my interventions.”
Fantastic Product
5.0
“Therapy Notes is easy to use, powerful, and meets the needs of my practice day in and out.”