G2 Vendor Directory

Kinfolk platform

by Kinfolk

14

Reviews

4.8

Star rating

#18

Rank in HR Service Delivery

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Kinfolk platform.

      Page views and citations · Kinfolk platform

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Key stats

      +33.3%

      93

      Mid-Market

      2

      Adoption by company size

      SegmentShare of reviews
      Small Business0.0%
      Mid-Market57.1%
      Enterprise42.9%

      Quarterly history

      QuarterReviewsStar rating
      2026 Q264.8
      2026 Q384.8

      Satisfaction ratings

      Ease of Use9.4
      Ease of Setup9.4
      Quality of Support10.0
      Meets Requirements9.5

      What reviewers say

      A tool that makes life easier for everyone!

      5.0

      “What I like best about the Kinfolk platform is that it works well for both employees and the People team. Employees can navigate it easily through Slack, making it simple to ask questions and access information within their existing workflow. At the same time, the back-end system”

      People Change Manager

      Seamless HR Integration, Exceptional Support

      5.0

      “I love that the Kinfolk platform easily integrates into our existing workflows via Slack, which frees up time for us to focus on higher impact work. Having everything integrated within Slack is incredibly beneficial because it keeps HR support inside the tool the team already liv”

      Verified reviewer

      Easy to Use, Strong Adoption, and a Truly Collaborative Partner

      4.5

      “It’s been super easy to use. We’ve seen strong adoption across our team, and it has significantly reduced our ticket volume. On top of that, the team has been a great partner—working with us to build and refine product features that are genuinely helpful for our needs.”

      Horseback Riding Instructor