Kinfolk

#18 in HR Service Delivery

London, GB

Products on G2

Total reviews

4.8

Avg. star rating

Kinfolk platform ranks #18 in HR Service Delivery.
Reviews across Kinfolk's portfolio grew 33.3% quarter-over-quarter.
Kinfolk's 1 product span 2 categories on G2.
Mid-Market is the largest segment among reviewers, at 57.1%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Kinfolk's products.

Page views and citations · Kinfolk

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

ServiceNow

1 switched

Key stats

+33.3%

#18

Mid-Market

2023

London, GB

Adoption by company size

Segment	Share of reviews
Small Business	0.0%
Mid-Market	57.1%
Enterprise	42.9%

Quarterly history

Quarter	Total reviews	Avg. rating
2026 Q2	6	4.8
2026 Q3	8	4.8

About Kinfolk

Kinfolk is an AI Operator that runs your HR & IT service desks like a control centre so you can autonomously handle employee requests and lifecycle programs, directly in Slack. Built for teams at 500+ employee companies who are done being a helpdesk. By combining AI agents in Slack, intelligent request management, lifecycle automation, and operational analytics, Kinfolk handles up to 80% of Tier 0–1 employee requests without human intervention, reclaiming roughly 45 days a year for HR and IT teams. It connects directly with the tools People teams already use: Workday, HiBob, ADP, Confluence, Jira, and more. The result isn't just faster support. It's a People team that can finally focus on performance, culture, and the work that actually builds great companies.

Products

Kinfolk platform

by Kinfolk · 14 reviews

4.8

Showing 1 of 1

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