G2 Vendor Directory

Kibo Commerce

by Kibo Software

49

Reviews

4.1

Star rating

#52

Rank in Order Management

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Kibo Commerce.

      Page views and citations · Kibo Commerce

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      1

      Miva

      1 switched

      Losing to

      Based on reviewers of other products who said they switched from Kibo Commerce.

      1

      Algolia

      1 switched
      2

      Optimizely Configured Commerce

      1 switched
      3

      AC eCommerce

      1 switched

      Key stats

      —

      43

      Small Business

      3

      Adoption by company size

      SegmentShare of reviews
      Small Business42.9%
      Mid-Market42.9%
      Enterprise14.3%

      Quarterly history

      QuarterReviewsStar rating
      2026 Q314.0

      Satisfaction ratings

      Ease of Use8.4
      Ease of Setup8.2
      Quality of Support8.3
      Meets Requirements8.5

      What reviewers say

      Composable Architecture and Agentic AI with Integrated Order Management

      4.0

      “Composable architecture and Agentic AI features. Its having integrated order management system”

      Associate Manager

      kibo commerce

      5.0

      “The platform offers robust personalization capabilities, allowing businesses to tailor the shopping experience to individual customers based on their preferences, behavior, and demographics.”

      Associate Professional Software Engineer

      Really helpful and useful

      4.5

      “That you will be able to help cst by seeing their cart and taking over if possible.”

      Customer Service Rep.