Unitrends Backup and Recovery
Reviews
Star rating
Rank in IT Resilience Orchestration Automation (ITRO)
Pros and cons
Pros
- Reliability
- Backup Solutions
- User Interface
- Ease of Use
- Customer Support
- Backup Frequency
Cons
- Poor Customer Support
- Poor Interface Design
- Backup Issues
- Needs Improvement
- Poor Navigation
- UX Improvement
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 28.5% |
| Mid-Market | 60.9% |
| Enterprise | 10.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 2 | 2.5 |
| 2025 Q1 | 2 | 4.5 |
| 2025 Q2 | 1 | 5.0 |
| 2025 Q4 | 2 | 3.0 |
| 2026 Q2 | 23 | 4.0 |
| 2026 Q3 | 5 | 4.5 |
Satisfaction ratings
What reviewers say
Easy, Standardized Image Backups with Simple History Review and Smart Alerts
“We primarily use this for image based backups. Setting a single standard that works for all clients makes implementation super easy. Reviewing the history of backups is simple. I can easily set alert thresholds for when I actually care to be notified. The recovery is also simple ”
Respaldo, protección y recuperación ante desastres unificados en una sola solución
“Perfecta ya que unifica el respaldo protección y recuperación ante desastres”
Eficiencia increíble en copias de seguridad, recuperación y protección contra ransomware
“Tiene una increíble eficiencia en la realización de copias de seguridad, recuperación y protección contra ransonware.”